Frequently Asked Questions
What if my display case/frame arrives damaged?
If your item arrives damaged, please contact us within 30 days of delivery with your order number and clear photos of the damaged parts and packaging.
For shipping damage, defective items, or incorrect products caused by us, we will offer a suitable solution, such as a replacement part, replacement product, or refund according to the situation.
Is this display frame/case safe to stack or mount?
Yes. Our display cases are designed with stability and collector safety in mind. When stacking multiple cases, please place them on a flat, stable surface and make sure each case is properly aligned before adding the next one.
For wall-mounted display frames, we recommend installing them on a solid wall using the included mounting hardware. If you are mounting on drywall or plasterboard, please use suitable wall anchors and ensure the wall can support the total weight of the display and LEGO model.
Which LEGO Formula 1 sets are compatible?
Our LEGO F1 display cases are designed for specific LEGO Formula 1 and racing car models. Please check the product title, product description, and size information before ordering to confirm compatibility.
If you are unsure whether your LEGO set will fit, you can send us the LEGO set number or model name before purchase. Our team will help you confirm the correct display case.
Does the display case include the LEGO model?
No. The LEGO model is not included.
Our product includes the display case, frame, acrylic panels, printed background/base if selected, and required assembly or mounting accessories.
All LEGO models shown in product images are for display reference only.
Will the acrylic or frame damage my LEGO bricks?
No. Our display products are designed to be brick-safe. The LEGO model sits inside the case or on the display base without requiring glue, drilling, or permanent modification to your LEGO bricks.
The clear acrylic panels help protect your model from dust, accidental touching, and daily exposure while keeping the build fully removable.
Is the material dust-proof and clear enough for display?
Yes. We use high-transparency acrylic panels to provide a clear viewing experience while helping protect your LEGO model from dust. The case is designed for collectors who want both protection and presentation.
To clean the acrylic, we recommend using a soft microfiber cloth. Avoid strong chemicals or rough cleaning tools, as they may scratch the surface.
Is assembly required?
Our display case uses an integrated one-piece base, so there is no complicated base assembly required. The LEGO model can be placed directly on the base without glue, drilling, or any permanent modification to your bricks.
Depending on the display case style, you may only need to install the clear acrylic panels or cover. We recommend setting it up on a clean, flat surface and removing the protective film from the acrylic before final display.
LEGO model is not included.
Which size should I choose, 75×45 cm or 80×50 cm?
The 75×45 cm version offers a more compact design, making it ideal for smaller rooms or limited wall space. Its tighter composition naturally draws more attention to the LEGO® bricks themselves, making it a perfect choice for users who prefer to focus on the model, with the background playing a supporting visual role.
The 80×50 cm version features a larger display surface, making it more suitable for bigger rooms or more open wall spaces. The expanded background area creates a stronger visual balance between the LEGO® model and the themed backdrop. It is ideal for users who value the combination of background storytelling and bricks as a complete visual composition.
Both sizes are designed with carefully developed and professionally reviewed background artwork by experienced LEGO enthusiasts, ensuring a premium and well-balanced display experience in either option.
Does the lighting include a power supply? What type of power source is required?
The LED lighting system does not include a built-in power adapter. It is equipped with a USB interface, allowing it to be powered conveniently through a power bank or a standard USB wall charger connected to a power outlet.
The lighting operates on a voltage requirement of 5V or higher. Please note that some battery packs or low-output power sources may not provide sufficient power, which can result in flickering or unstable lighting performance.
If you have any questions or concerns regarding power compatibility, please feel free to contact our customer support team for assistance. We are always here to help.